Frequently Ask Questions

Is my privacy and personal information secure on your site?

Shopping on our site is safe and secure. Please view our privacy policy for full details on how we protect your privacy and personal information.

Can I order by phone?

We currently do not take orders over the phone. However, you may order directly from our online website or from your smartphone.

Can I modify or cancel my order?

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us

Why was my order cancelled?

We were unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically cancelled.

If your order has been cancelled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.

How long does processing takes?

All orders leave our facility within 1-7 business days.